Why are my entries not showing up?
If entries aren’t showing up on your account page, here’s what to do next:
- Has it been 48 hours since you completed your order or donation? Entries can take up to 48 hours to show up, so if you’ve purchased or donated within the last 48 hours they very likely will show up on their own!
- Are you logging in with the same email address you completed your order in? Triple check the email you received when placing your order, and login with that email address.
- Still no luck? Reach out to our team!